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MGV CERTIFICATION SDN BHD WELCOMES YOU

ABOUT US

As a global player in the certification business, MGV Certification Sdn. Bhd. (MGVCSB) offers certification services in ISO 9001/ ISO 14001/ ISO 45001 Management Systems to assist corporations/ organizations to achieve certification and develop their businesses. Our experienced auditors are from various fields and areas of expertise which include quality, environmental and safety management systems. It is MGVCSB’s role as a certification body to provide world class best practices and with all its valued customers to excel by continually improving their business through certification of best practices.

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OUR SERVICES

WE CERTIFY

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ORGANIZATION CHART

MGV CERTIFICATION TEAM

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QUALITY POLICY

MGV Certification Sdn. Bhd. (MGVCSB) Top Management is committed to complying with the compliance requirements related to the ISO 17021-1:2015 Management System requirements in order to be able to perform effective certification activities for clients. MGVCSB top management is also committed to Continual Improvement in terms of Certification Services for Management Systems. This policy shall be communicated effectively for implementation and information purpose to our stakeholders.​

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MGVCSB is responsible for the impartiality of its conformity assessment activities and does not allow commercial, financial, or other pressures to compromise impartiality. MGVCSB is committed and understands the importance of objectivity, impartiality, and no conflict of interest in carrying out the management system certification activities.

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IMPARTIALITY POLICY

MGV Certification Sdn. Bhd. (MGVCSB) Top Management is committed to complying with the compliance requirements related to the ISO 17021-1:2015 Management System requirements. MGVCSB is responsible for the impartiality of its conformity assessment activities and does not allow commercial, financial, or other pressures to compromise impartiality.


MGVCSB is committed and understands the importance of objectivity, impartiality, and no conflict of interest in carrying out the management system certification activities. MGVCSB shall ensure that all full-time employees and outsourced employees especially lead auditors, auditors and technical experts shall understand and comply to MGVCSB impartiality requirements

AUDITING  PROCESS

MGVCSB

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APPLICATION

Companies seeking to apply for certification to applicable ISO9001/14001/45001 part are asked to complete an application form and additional documents. The form seeks relevant data about the business operations such as number of employees, shifts, specific processes, and technologies used in operations, data relating to key environmental aspects, licenses, permits and approvals. Once our quotation is accepted and the initial fees are received, client will be allocated specific personnel who will manage the project on behalf of MGVCSB.

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The personnel will interface with client to plan for all audit activities and adjust service delivery to suit your actual needs as the systems evolve and/or become integrated with existing management systems. For ISO9001/14001/45001 certification, an applicant can be from an individual premise or a group certification.

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For group certification, the unit of certification shall be the Group Manager and group members who have signed a contract and/or agreement with the Group Manager to comply with the relevant ISO9001/14001/45001 and permits assessments by both the Group Manager and an ISO9001/14001/45001 registered certification body.

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Client shall accommodate the presence of observers (e.g., accreditation assessors or trainee auditors). Client shall be notified informed accordingly if observers are going to be present during the various stages of audit. Client shall make available all relevant documented information and permit access needed to conduct audits to ensure compliance with requirements.

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APPLICATION REVIEW

MGVCSB will review the information given in the application form by the client and based on the information obtained, prepare a quotation on the total cost of certification. Overall certification costs are calculated based on the number of auditor days required to conduct the audit.

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The determination of auditor days to conduct the on-site audit is guided by the document on determination on auditor days established by MGVCSB.

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A quotation will be sent to the applicant for consideration. The quotation provides an estimation of the total cost for certification which includes the professional fees for stage 1 and 2 audits, stakeholder consultation, report writing, peer review and other related incidental costs.

 

DOCUMENT REVIEW

This is an optional service that MGVCSB can provide to the clients which highlights any gaps found in client documentation. The review will be offsite to assesses whether key documentation requirements are in place as required by a management system and outlines in report areas that do not comply with applicable standard.

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STAGE 1 AUDIT

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The Stage 1 Audit must be conducted at the facilities to confirm that key management system requirements are in place and supported by suitable documentation. It involves:

Reviewing any issues arising from MGVCSB’s assessment of the document/audit notes for reviewing any system assessment undertaken by the client which identify significant system aspects and associated impacts as well as regulatory requirements. Confirming that the required standard and policies are based on determination of significant aspects, continual improvement in performance, prevention of pollution, documented objectives and measurable targets and resource improvement programs. Reviewing management system documentation to assess whether key system requirements have been adequately addressed. Assessment of progress in implementing the system through discussions and sampling of procedures, records, etc.

Checking adequacy and reliability of internal auditing, procedures and programs reviewing audits, corrective action, and follow-up activities, and planning resources and confirming the scope for the certification audit.

STAGE 2 AUDIT

After the findings of the Stage 1 Audit have been resolved and issues from stakeholders have been identified, the Applicant is required to inform the Audit Team Leader on the readiness to proceed to Stage 2 Audit. It is recommended that all proposed actions to address the issues of concerned identified during Stage 1 audit are submitted to the Audit Team Leader at least two weeks before the conduct of Stage 2 Audit. During Stage 2 Audit, the audit team will evaluate the implementation including the effectiveness of the applicant’s ISO9001/14001/45001 system and practices against the requirements of the relevant ISO standard and/or related parts.

It is a detailed audit of the system to assess conformance of the management system to all specified requirements of the relevant Standard. Full implementation of the management system will be verified. Verification of practices to ensure conformance with the documented system will be undertaken.

Audit findings of Stage 2 ISO9001/14001/45001 Certification audit are classified as either major or minor nonconformities. For major non-conformities, client is required to take corrective action and submit to the Audit Team Leader within 3 months after the last day of stage 2 audit. Failure to do so, the audit team shall conduct another Stage 2 audit prior to recommending certification. For minor non-conformities, client is required to submit the corrective action plan within 30 days after the last day of stage 2 audit. The minor nonconformity can be closed in the next audit.

STAGE 1 AUDIT

The Stage 1 Audit must be conducted at the facilities to confirm that key management system requirements are in place and supported by suitable documentation. It involves:

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Reviewing any issues arising from MGVCSB’s assessment of the document/audit notes for reviewing any system assessment undertaken by the client which identify significant system aspects and associated impacts as well as regulatory requirements. Confirming that the required standard and policies are based on determination of significant aspects, continual improvement in performance, prevention of pollution, documented objectives and measurable targets and resource improvement programs. Reviewing management system documentation to assess whether key system requirements have been adequately addressed. Assessment of progress in implementing the system through discussions and sampling of procedures, records, etc.

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Checking adequacy and reliability of internal auditing, procedures and programs reviewing audits, corrective action, and follow-up activities, and planning resources and confirming the scope for the certification audit.

A detailed stage 1 Audit report will provide feedback and information on the management system status, which will help prepare for further assessment. It will highlight any major system deficiencies, which will need to be addressed before the Certification Audit/stage 1, as well as potential opportunities for system improvement.

STAGE 2 AUDIT

After the findings of the Stage 1 Audit have been resolved and issues from stakeholders have been identified, the Applicant is required to inform the Audit Team Leader on the readiness to proceed to Stage 2 Audit. It is recommended that all proposed actions to address the issues of concerned identified during Stage 1 audit are submitted to the Audit Team Leader at least two weeks before the conduct of Stage 2 Audit. During Stage 2 Audit, the audit team will evaluate the implementation including the effectiveness of the applicant’s ISO9001/14001/45001 system and practices against the requirements of the relevant ISO standard and/or related parts.

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It is a detailed audit of the system to assess conformance of the management system to all specified requirements of the relevant Standard. Full implementation of the management system will be verified. Verification of practices to ensure conformance with the documented system will be undertaken.

 

Audit findings of Stage 2 ISO9001/14001/45001 Certification audit are classified as either major or minor nonconformities. For major non-conformities, client is required to take corrective action and submit to the Audit Team Leader within 3 months after the last day of stage 2 audit. Failure to do so, the audit team shall conduct another Stage 2 audit prior to recommending certification. For minor non-conformities, client is required to submit the corrective action plan within 30 days after the last day of stage 2 audit. The minor nonconformity can be closed in the next audit.

DRAFT FINAL AUDIT REPORT

Audit Team Leader will prepare a draft final report within 30 days after the closure of the major non-conformities.

FINAL AUDIT REPORT

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The final report shall be signed off by the audit team leader, the final stage 2 audit report shall, be submitted to the client for final audit report and/or acknowledgement. 

 

APPROVAL BY THE CERTIFICATION PANEL / PERSONNEL

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Certification Committee/Personnel will make decision on the recommendation for ISO9001/14001/45001 certification. All criteria shall be met and verified by the Certification Manager for successful certification decision. If all criteria is not met, the certification shall not be approved. The client will be informed accordingly.

ISSUANCE OF CERTIFICATE

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A Certificate of Conformity shall be issued upon completion of all due payment as per Certification Agreement. The Certificate is valid for 3 years from the date the certification is approved.

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SURVEILLANCE AUDITS

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In order to maintain certification, the system will need to conduct annual Surveillance Audits to ensure the system is functioning effectively. Surveillance Audits will typically assess the following management system areas at least once per calendar year.

During the surveillance visit, the management system review will include the effectiveness in meeting objectives derived from the system policy, functioning of procedures for evaluation of legal compliance, progress of planned activities aimed at improving environmental performance, internal audits and follow-up activities, corrective and preventive control processes, external communication processes, effectiveness of management review, and changes to the management system and/or its scope.

RECERTIFICATION AUDIT

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The purpose of the recertification audit is to confirm the continued conformity and effectiveness of the management system as a whole, and its continued relevance and applicability for the scope of certification. A recertification audit shall be planned and conducted to evaluate the continued fulfilment of all of the requirements of the relevant management system standard or other normative document. This shall be planned and conducted in due time to enable for timely renewal before the certificate expiry date.

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The recertification activity shall include the review of previous surveillance audit reports and consider the performance of the management system over the most recent certification cycle.

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Recertification audit activities may need to have a stage1 in situations where there have been significant changes to the management system, the organization, or the context in which the management system is operating (e.g., changes to legislation). Significant changes can occur at any time during certification cycle and MGVCSB might need to perform a special audit which might or might not be a two-stage audit.

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SUSPENDING, WITHDRAWING OR REDUCING THE SCOPE OF CERTIFICATION

1. MGVCSB shall suspend certification in cases when for example:

 a. the clients certified management system has persistently or seriously failed to meet certification requirements,     

     including requirements for the effectiveness of the management system.

 b. the certified client does not allow surveillance or recertification audits to be conducted at the, required frequencies.

 c. the certified client has voluntarily requested a suspension.

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2. Under suspension, the client’s management system certification is temporarily invalid.

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3. MGVCSB shall restore the suspended certification if the issue that has resulted in the suspension has been resolved.  Failure to resolve the issues that have resulted in the suspension in a time established by the MGVCSB shall result in withdrawal or reduction of the scope of certification. In most cases, the suspension would not exceed six months.

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4. MGVCSB shall reduce the scope of certification to exclude the parts not meeting the requirements when the certified client has persistently or seriously failed to meet the certification requirement for those parts of the scope of certification. Any such reduction shall be in line with the requirements of the standard used for certification.

 

EXPANSION OF SCOPE OF CERTIFICATION

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MGVCSB shall expand the scope of certification under certain circumstances when requested by client. The client has to refill the Client Application Form and the Application Process shall be implemented all over again.

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REFUSING CERTIFICATION

 

MGVCSB shall reserve the right to refuse certification to clients if MGVCSB does not have the auditors with the relevant sector competence and for any other justified reasons.

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​​ USAGE RULES OF CERTIFICATION AND ACCREDITATION MARKS

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       MGVCSB’s certification mark:

       

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     “SAMPLE”  CERTIFICATION

     Note: SAMPLE may include the following:

     ISO 9001:2015

     ISO 14001:2015

     ISO 45001:2018

 

   Objective:

   This document shall spell out the correct usage of MGVCSB Certification Sdn Bhd (later known as MGVCSB)     

   certificates and marks for our successful certified clients.

 

   Scope:

   To ensure clients shall comply to the rules governing the use of all certificates issued and certification marks       

   provided by MGVCSB Certification Sdn Bhd. This  document also provides the rules governing the use of any   

   statement related to the certification of the management system on product packaging, website, brochures, 

   promotional material or any accompanying information indicating that the certified client has a certified   

   management system.

 

    Responsibility of MGVCSB and MGVCSB’s certified clients

   1.  MGVCSB’s certified clients shall comply with the rules provided in this document.

   2.  MGVCSB  auditors are responsible for verifying, during each visit/audit of client’s premises, the correct use 

        certificates, certification marks and accreditation body marks (if any)  in accordance with the rules provided in 

        this document and reporting infringements to the same, if any.

   3. When continuing use of a product certification mark is authorized by MGVCSB for placement on a product (or     

       its packaging, or information accompanying it) of a type which has been certified, MGVCSB  shall conduct   

       surveillance ,including periodic surveillance of marked products to ensure ongoing validity of the demonstration

       of fulfilment of product requirements.

   4. When continuing use of a product certification mark is authorized by MGVCSB for a process or service, MGVCSB

       shall conduct surveillance , including periodic surveillance activities to ensure ongoing validity of the   

       demonstration of fulfilment of process or service requirements.

 

   Part 1: Use of MGVCSB certificates and certification marks​

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   1.1  MGVCSB shall provide its certified clients with the relevant MGVCSB certification mark(s).

   1.2  MGVCSB’s certified clients may utilize the certification mark in communication media such as the internet, 

          brochures, letter paper, envelopes and business cards.

   1.3  When permitted, the MGVCSB mark can be used in conjunction with the relevant accreditation mark, if any (see                      Part 3 below for references to the additional rules on the use of accreditation body marks). The accreditation 

          mark may not be used by itself or with a mark/logo that was not provided by MGVCSB.

   1.4  MGVCSB’s mark/s may be reproduced in black and white or in color for the  following:

          Background : HEX #ccb897

          Border & MGV : HEX #000000

          Certified : HEX #4b42f5

    1.5 If the scope of certification does not include all products and/or services provided by the organization, and/or   

          all locations/facilities of the organization, the material bearing the mark shall not suggest that all 

          products/services/sites/locations of the organization are covered by the scope of certification.

    1.6 The mark(s) cannot be altered or modified. However, it may be resized, provided the proportions of the entire 

          mark are maintained and all features of the mark are clearly distinguishable. When the mark as provided 

          includes an accreditation number, the number is part of the mark and cannot be removed from the mark.

    1.7 The client shall not use the certificate and/or the certification mark(s) provided by MGVCSB in such in a manner

          that would bring MGVCSB, and/or the Accreditation Body (if any)  or, and/or the certification system into 

          disrepute and lose public trust, and shall not make any statement regarding its product certification that

          MGVCSB may consider to be misleading or unauthorized.

    1.8 Under no conditions shall any management system certification mark be affixed to a product or used in any 

          other misleading manner that might suggest product, process or service certification. The mark applies only to 

          management system certification. (For further details see Table 1 below)

     1.9 Photocopies or electronic copies of original “paper” versions of the certificates may be in full color

           and need to be watermarked or otherwise marked as being a copy of the original.

    1.10 Electronic versions of the certificates provided by MGVCSB, and identified as such, can be used by the 

            certified client for publicity/promotional and/or printing purposes without being watermarked or otherwise 

            marked as being a copy of the original. The certificate can be used “as provided” by MGVCSB and cannot be

            altered or modified.

     1.11 If the client provides copies of the certification documents to others, the documents shall be reproduced in

             their entirety or as specified in the certification scheme.

     1.12 The right to use the certification mark by the organization cannot be assigned to or acquired by any other   

             person, entity, or corporation (including through a change of ownership of the organization) without 

             MGVCSB’s prior written consent.

      1.13 An organization may also use a statement of certification without a mark, or a logo of its own referring to its 

              certification provided that it meets the requirements in Table 1, Note 4.

      1.14 Upon a reduction of the scope of certification, the client shall amend all advertising material referring to its 

              certification to properly reflect the reduced scope.

      1.15 Upon withdrawal or termination of its certification, the client shall discontinue its use of all advertising 

              material that contains a reference to certification, and take actions as required by the certification scheme 

              and any other required measures as directed by MGVCSB.

      1.16 Testing and Calibration Laboratories Specific Requirement: Certified laboratories are not permitted to apply 

              MGVCSB’s mark (with or without the accreditation marks) to their laboratory test and/or calibration reports,                              as such reports are deemed to be products in this context.

      1.17 Contractual obligation: Correct use of the certificate, certification mark or accreditation mark and certification 

              statement(s) is a contractual obligation and will be monitored at surveillance and certificate renewal 

              assessments. Any misuse of the certificate, certification statements, certification mark or accreditation by the 

              client shall be reported as a non-conformity and consequently may result in suspension or withdrawal of the 

              certification by MGVCSB. MGVCSB’s considerations with respect to suspension or withdrawal will be as 

              follows:

      1.17.1 Inadvertent misuse: with this activity, the organization will be required to immediately withdraw the       

                 offending materials, or MGVCSB  will issue warning letter to client and suspend certification until the       

                 misuse is rectified. Repeated inadvertent misuse will not be tolerated by MGVCSB and therefore will be 

                 cause for withdrawal of certification.

      1.17.2 Fraud: with an activity considered premeditated on the part of the organization, MGVCSB will withdraw

                 certification.

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Note 1. This applies to marks that have a specific form including some basic description of its applicability. A statement in words alone does not constitute a mark in this sense. Any such wording should be true and not mislead.

 

Note 2. This could be a tangible product itself or product in an individual package, container, etc. In the case of testing/analyzing activities, it could be a test/analysis report.

 

Note 3. Product packaging is considered as that which can be removed without the product disintegrating or being damaged. Accompanying information is considered as separately available or easily detachable. Type labels or identification plates are considered as part of the product.

 

Note 4: The statement shall include reference to: 1) identification (e.g., brand or name) of the certified client,

2) the type of management system (e.g., quality, environment) and the applicable standard and 3) the certification body issuing the certificate. This could be a clear statement that “(This product) was manufactured in a plant whose Management System (be specific: Quality, Environmental, etc.) is certified as being in conformity with (standard to be identified, e.g., ISO 9001:2015) by MGVCSB”

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Part 2: Additional information

 

2.1 If client have any questions as to whether the proposed use of the certification marks on an advertisement, brochure or other promotional material is in compliance with these guidelines, client can send a sample to MGVCSB for review.

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2.2 For the use of certification marks on electronic documentation (i.e., websites), the same rules as stated in these guidelines apply.

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Part 3: Use of accreditation body marks

 

3.1 The International Organization for Standardization (ISO) does not permit anyone to use the ISO logo in connection with certification. The ISO logo is a registered trademark and cannot be used by anyone outside of ISO, unless authorized. As ISO does not perform certification or accreditation it would be misleading to allow its logo to be used in any way. Further details regarding the rules related to the use of the ISO mark are available at: https://www.iso.org/iso-name-and-logo.html

 

3.2 When permitted, the client is only authorized to use the accreditation marks provided by MGVCSB and appearing on the certificates issued to the client by MGVCSB.

 

3.3 The rules pertaining to the use of the accreditation body marks by certified clients shall be provided to clients by MGVCSB. Clients shall adhere strictly the use of accreditation body’s terms and conditions made available in respective accreditation body’s website or other reference materials.

 

Please contact MGVCSB at, email: mgvcertification@gmail.com, Tel: 6017-7651388, for any clarifications related to the contents in this document.

APPEALS

Client may appeal against MGVCSB decision for scope reduction, suspension and/or withdrawal in written

form (email, letter). Kindly contact the General Manager of MGVCSB for further details.

Client may appeal against MGVSB decision for scope reduction, suspension and/or withdrawal in written form (email, letter). The GM shall convene meeting to review client appeal and respond accordingly in consultation with OM. MGVSB shall have a documented process to receive, evaluate and make decisions on appeals by using the Client Appeals Form. The OM shall provide the Client Appeal Form (MGV-FM-21) to be filled by the client when the client has indicated that they would like to make an appeal to MGVSB decisions relating to certification activity.

 

MGVSB GM shall be responsible for all decisions at all levels of the appeals-handling process. MGVSB shall ensure that the persons engaged in the appeals-handling process are different from those who carried out the audits and made the certification decisions. MGVSB shall ensure submission, investigation and decision on appeals do not result in any discriminatory actions against the appellant.

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MGVSB shall ensure that the appeals-handling process includes at least the following elements and methods: a) an outline of the process for receiving, validating and investigating the appeal, and for deciding what actions are to be taken in response to it, taking into account the results of previous similar appeals. b) tracking and recording appeals, including actions undertaken to resolve them. c) ensuring that any appropriate correction and corrective action are taken.  MGVSB shall ensure that the appointed personnel receiving the appeal shall be responsible for gathering and verifying all necessary information to validate the appeal. The OM shall acknowledge receipt of the appeal from the client.

 

The OM shall provide the appellant with progress reports and the result of the appeal. The GM/OM shall ensure that the decision to be communicated to the appellant made by, or reviewed and approved by, individual(s) not previously involved in the subject of the appeal.The GM shall provide formal notice by forms of letter to the appellant at the end of the appeals-handling process. This shall be done by email as well as by registered post. These appeal issues shall be resolved in a timely manner and replied to Client in written form and records of decisions shall be maintained/filed according to specified retention time in the MGVSB Master List of Files (MGV-SOP-18) and Client Project File (MGV-File-07).

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COMPLAINTS

Client and/or other stakeholders may issue complaints to MGVCSB in written form (email, letter). Kindly contact the General Manager of MGVCSB for further details. Client and/or other stakeholders may issue complaints to MGVSB in written form (email, letter). The OM shall email the Corrective and Preventive Action Form (MGV-FM-12) to the client to fill up the complaint details in   structured manner to facilitate investigation by MGVSB and to undertake suitable corrective/preventive/improvement actions. The GM shall convene meeting to review these complaints and respond accordingly in consultation with the Operation Manager. Complaints shall be resolved in a timely manner and replied to complaint in written form. Records of complaints and their resolutions shall be maintained according to specified retention time in the MGVSB Master List of Files.

 

MGVSB shall ensure that submission, investigation and decision on complaints will not result in any discriminatory action against the complainant. Upon receipt of a complaint, the OM shall confirm whether the complaint relates to certification activities that MGVSB is responsible for. If so, the OM shall deal with the complaint by utilizing the Corrective and Preventive Action Form (MGV-FM-12).

 

The OM shall provide the Corrective and Preventive Action Form (MGV-FM-12) to be filled by the client when the client has indicated that they would like to make a complaint to MGVSB relating to certification activities of the CB office personnel and/or audit personnel. MGVSB shall ensure that, if the complaint relates to a certified client, the examination of the complaint shall consider the effectiveness of the certified management system. MGVSB shall ensure that any valid complaint about a certified client is referred by MGVSB to the certified client in question shall be done at an appropriate and timely manner. MGVSB shall have a documented process to receive, evaluate and make decisions on complaints by utilizing the Corrective and Preventive Action Form (MGV-FM-12). MGVSB shall ensure that the complaint-handling process is subject to requirements for confidentiality, as it relates to the complainant and to the subject of the complaint.

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MGVSB shall ensure that the complaints-handling process include at least the

following elements and methods:

a)    an outline of the process for receiving, validating, investigating the complaint, and for deciding what actions are to be taken in response to it.

b)    tracking and recording complaints, including actions undertaken in response to them.

c)    ensuring that any appropriate correction and corrective action are taken.

 

The OM shall receive the complaint and be responsible for gathering and verifying all necessary information to validate the complaint. Whenever possible, the OM shall acknowledge receipt of the complaint. The OM shall provide the complaint with progress reports and the result of the complaint. The GM/OM shall ensure that the decision shall be communicated to the complainant made by, or reviewed and approved by, individual(s) not previously involved in the subject of the complaint. The GM/OM shall give formal notice at the end of the complaints-handling process to the complainant. MGVSB shall determine, together with the client and the complainant, whether and, if so to what extent, the subject of thecomplaint and its resolution is to be made public.

These complaint issues shall be resolved in a timely manner and replied to Client in written form and records of decisions shall be maintained/filed according to specified retention time in the MGVSB Master List of Files (MGV-SOP-18) and Client Project File (MGV-File-07).

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CERTIFICATE OF ACCREDITATION​

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MGVCSB NOTIFICATION REGARDING CLIMATE CHANGE REQUIREMENT FOR MSS

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IAF/ISO Joint Communiqué on the addition of Climate Change considerations to Management Systems Standards

1.Introduction

The purpose of this communiqué is to highlight the publication of Climate Action Amendments to existing and new ISO Management Systems Standards (MSS) to reflect ISO’s Climate Action commitments.

It is important that all parties understand the intent so that the changes can be consistently introduced and implemented.

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2. Addition of Climate Change considerations to the Management Systems Standards

 

2.1 Decision

In support of the ISO London Declaration on Climate Change, ISO passed a resolution that will result in two new statements of text being added to a number of existing management systems standards, and will be included in all new standards under development/revision, to address the need to consider the effect of Climate Change on the ability to achieve the intended results of the management system. The changes will be introduced initially as Amendments to these published standards.

The changes (two new statements) will be incorporated into the new text of the Harmonized Structure (Appendix 2 of the Annex SL in the ISO/IEC Directives Part 1 Consolidated ISO Supplement) as follows.

The amendments to the standards will be published on February 23rd 2024.

 

4.1 ​Understanding the organization and its context.

The organization shall determine external and internal issues that are relevant to its purpose and that affect its ability to achieve the intended result(s) of its XXX management system.

Added: The organization shall determine whether climate change is a relevant issue.

 

 

4.2 Understanding the needs and expectations of interested parties.

The organization shall determine:

  • the interested parties that are relevant to the XXX management system.

  • the relevant requirements of these interested parties.

  • which of these requirements will be addressed through the XXX management system.

Added: NOTE: Relevant interested parties can have requirements related to climate change.

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2.2 Intent of the changes

The intent is to ensure that Climate Change issues are considered by the organization in the context of the effectiveness of the management system, in addition to all other issues. These additional statements in each management system standard are ensuring that this important topic is not overlooked but considered by all organizations in the design and implementation of the management system.

The overall intent of the requirements for clauses 4.1 and 4.2 remain unchanged; these clauses already include the need for the organization to consider all internal and external issues that can impact the effectiveness of their management system; these new inclusions are assuring that Climate Change is considered within the management system and that it is an external factor that is important enough for our community to require organizations to consider it now.

It should be noted that Climate Change can have a different effect on each management system component; for example, the effect on a Quality Management System could be very different to that on a Health and Safety Management System.

It is not the intention of the changes to (for example) turn a health and safety management system audit or a road traffic safety management system audit into one that disproportionality considers Climate Change, though this does not of course understate the importance of Climate Change.

IAF and ISO would like to emphasise that Climate Change is a vital topic and, while the addition of climate considerations is highly important, the standards have always included the need for all issues affecting the management systems to be considered by the organization. Therefore, many organizations implementing MSS will already be taking Climate Change into account.

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Further useful information:

For organizations holding accredited certifications to management system standards and accredited certification bodies, IAF will provide further guidance.

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